Customer Service Officer
- DBS Bank
- 2 - 7 years
- Kolhapur
- 2 months ago
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Job Description
Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business they were made just for you.
Responsibilities
- Ensure compliance with all applicable regulations and bank policies for all processes related to banking transactions
- Process cash transactions, transfer transactions and clearing of instruments
- Receipt & processing of cheques, demand drafts, dividend warrants, pay orders & other instruments, bills for deposits up to authorized limits
- Process requests for new account opening, transaction updation etc., either jointly with an officer or independently, upon specific authorisation in this regard
- Process customer service requests, Respond to customer service account inquiries such as account balances, transaction details, statements and fees/charges.
- Address customer queries and grievances within the defined timelines and escalate when required to the appropriate authorities
Requirements
- 2-4 years Banking Experience
- Graduate preferably Banking/Commerce
- Excellent interpersonal and communication skills
- Ability to build strong relationships with clients.
- Responsible
- Ability to meet deadlines.
- Knowledge about internal/external regulations.
- Good Computer Knowledge
Apply Now
- We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.\
- Interseted candidate please share your resume to go*******s@***.com
Job Classification
Industry: BankingFunctional Area / Department: BFSI, Investments & TradingRole Category: Banking OperationsRole: Bank Teller / ClerkEmployement Type: Full timeContact Details:
Company: DBS BankLocation(s): Kolhapur
Keyskills: NEFT RTGS Branch Operations Cash Handling Cash Operations Teller Operations Branch Banking Operations
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DBS - Living, Breathing AsiaDBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital pos...
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