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Customer Care Executive -BLR -II @ Muthoot Finance

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Muthoot Finance  Customer Care Executive -BLR -II

Job Description

Position : INTERN Customer Care Executive (Female Freshers Only)


Job Description:


Ensure 100 + Tele-Calling Every day & Pitching Customer for Pitching New customer for Gold Loans

Lead Generation for cross sell product at Branch and ensure the conversion.

Coordinate with different Branch staff & managersfor closure.

Supervising day-to-day operationsin the customerservice department.

Responding to customerservice issues in a timely manner.

Creating effective customer service procedures, policies, and standards.

The MIS report to CRO and ensure the targets are meet.

Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.

Maintaining accurate records and documenting all customer service activities and discussions.

Assessing service statistics and preparing detailed reports on your findings.

Hiring and training new customer care Executive

Staying informed on the latest industry techniques and methods.

Requirement:

Bachelors degree Freshers or keen to Build career with Zeal in customer service position in BFSI, Banking

Sales.

Proficiency in Basic Computer Skills

Good written and verbal communication skills.

Good understanding of management practices and techniques.

Excellent leadership and interpersonalskills

Salary Best in Industry


INTRESTED CANDIDATE KINDLY SCAN THE QR CODE AND GET THE CALL FROM HR OR


WHATS APP RESUME HR MANAGER MADHUSUDHAN @ 7670842***


Job Classification

Industry: Banking
Functional Area / Department: BFSI, Investments & Trading
Role Category: Banking Operations
Role: Personal Banker
Employement Type: Freshers

Contact Details:

Company: Muthoot Finance
Location(s): Chennai

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Keyskills:   Customer Service Bpo Customer Service Telecalling Inbound Process Bpo Voice

 Fraud Alert to job seekers!

₹ 1.25-3 Lacs P.A

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Muthoot Finance

Careers at Muthoot Finance:Muthoot Finance Ltd. opens a world of opportunities for those who seek to work in a challenging and rapidly expanding company. Working with us means exploring beyond boundaries and across roles.The Muthoot Advantage:Since its establishment, The Muthoot Group has stood for ...