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Ienergizer Gurugram is hiring For Travel Airline Process - 200 Opening

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 Ienergizer Gurugram is hiring For Travel Airline Process - 200 Opening

Job Description

Key Responsibilities

  • Customer Support: Provide assistance to internal or external clients by resolving queries, complaints, and issues related to their travel arrangements.
  • Issue Resolution: Address travel-related problems, such as flight cancellations, delays, changes, and rebooking issues, ensuring minimal disruption for travelers.
  • Vendor Coordination: Liaise with airlines,to manage bookings and resolve discrepancies.
  • Documentation & Records: Handle all necessary documentation, maintain accurate records of transactions and calls, and update travel-related databases.
  • Payment & Billing: Process payments and take care of billing and forex requirements as needed.
  • Reporting & Analysis: Keep track of travel expenses and budgets, and contribute to reporting efforts by documenting and organizing travel-related information.

Required Skills & Qualifications

  • Communication: Excellent oral and written communication and articulation skills are essential for handling client interactions effectively.
  • Technical Proficiency: Experience with Global Distribution Systems (GDS) and a strong understanding of travel booking processes are often required.
  • Problem-Solving: Strong analytical and problem-solving skills to identify root causes and offer effective solutions to complex travel issues.
  • Organizational Skills: Meticulous attention to detail and strong organizational abilities to manage multiple tasks and deadlines.
  • Customer Service: A commitment to providing exceptional customer service and building positive relationships with clients.
  • Domain Knowledge: Experience in domestic and international travel, including booking flights,

Flexible to Work in shifts
5 days Work in a week
Salary Up to 30 CTC Per Month (Annual Package of 3,60 000)
Contact Diksha HR:- 8851567***, Sheetal HR:- 8800918***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Ienergizer
Location(s): Noida, Gurugram

+ View Contact

Keyskills:   Travel Process

 Fraud Alert to job seekers!

₹ 1.5-3.5 Lacs P.A

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Ienergizer

iEnergizer is one of the most progressive International Call Centers in Asia pacific region, located in Noida, India. We undertake Business Process Outsourcing (BPO) projects in Voice based & Web based processes as well as provide back office support in Gaming, Finance, Banking etc to leading fo...

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