Assistant Vice President, Auto Liability
- Genpact
- 5 to 9 Yrs
- Noida, Gurugram
- 2 months ago
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Job Description
- In the role of Assistant Vice President, Auto Liability Operations at Genpact, you will oversee operations delivery for the BrightClaim Insurance team, focusing on various areas such as daily and catastrophe claims, contents services, flood claims, and auto and liability claims. Specifically, you will manage the Insourcing team for content services in Noida, responsible for determining total claim amounts and providing accurate pricing research for household contents/items under Homeowner insurance policies. Your key responsibilities will include: - Driving transformation projects to enhance process efficiency and effectiveness, focusing on operations, digital asset implementation, standard methodologies framework, case studies, and benchmarking. - Engaging with customers to address improvement areas effectively and understand their needs. - Providing direction and coaching to the operations team, promoting a learning culture, and ensuring goal delivery. - Aligning with customer goals, consistently delivering on commitments, and proactively mitigating risks. - Building impactful customer relationships, improving Net Promoter Score, maintaining existing business, and driving revenue growth. Qualifications: Minimum qualifications: - Understanding of the US P&C Insurance Industry, Auto products, and experience in managing Auto Liability operations. - Strong operating skills in people management, client management, and basic operations. - Knowledge of digital technologies such as RPA, Gen AI, and AWS tools. - Ability to prioritize effectively, manage multiple tasks, and oversee multiple geographies with cultural sensitivity. - Strong negotiation, facilitation, influencing, and consensus-building skills. - Excellent verbal and written communication skills, including the ability to interact confidently with senior leadership. - Experience in evaluating business opportunities and driving performance improvement using lean six sigma framework. - Ability to propose solutions based on client needs and manage engagement staffing levels. Preferred qualifications: - Master's degree in any stream except technical. - Certification in Insurance (e.g., IIA). If you are a dynamic professional with a passion for driving operational excellence and delivering exceptional service in the insurance industry, Genpact invites you to apply for the Assistant Vice President, Auto Liability Operations role.,
Employement Category:
Employement Type: Full timeIndustry: BFSIRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Assistant Vice President, Auto LiabilityContact Details:
Company: GenpactLocation(s): Noida, Gurugram
Keyskills: People management Client management Negotiation Facilitation Auto products Digital technologies Verbal written communication
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Genpact Headstrong Capital Markets is a global consulting and IT services company with a specialized focus in capital markets. With more than 20 years of experience consulting with 9 of the worlds top 10 investment banks, we are the world’s leading technology services provider for the fin...
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