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Mega Walkin For Internatonal Voice Process (Sales) @ IntouchCX

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 Mega Walkin For Internatonal Voice Process (Sales)

Job Description

Job Summary:


Join our IntouchCX team as a Customer Service Agent to help customers reduce their bills and optimize service usage. You will analyze customer usage, identify savings opportunities, and offer personalized solutions to meet their budget goals. Key Responsibilities:

  • Bill Analysis: Identify opportunities to reduce customer bills based on usage patterns.
  • Solution Development: Offer tailored plans, promotions, and cost-saving options.
  • Customer Communication: Provide clear explanations and exceptional customer service.
  • Issue Resolution: Resolve billing and usage concerns promptly and professionally.
  • Sales / Upsell: Recommend and upsell additional services while ensuring a positive customer experience.

Requirements:

  • 1-2 years of customer service experience, ideally in a voice call center environment. Sales experience is a plus.
  • Strong analytical, communication, and problem-solving skills.
  • Knowledge of products, services, and pricing.
  • Ability to upsell solutions that benefit the customer.

Preferred Qualifications:

  • Experience in telecommunications or customer service industries.
  • Relevant customer service certifications.
  • Sales exposure in a voice center is a plus.
  • flexible with rotational night shifts and week offs
  • No leaves for next 6 months

What We Offer:

  • Competitive compensation and benefits.
  • PF and ESI
  • Free transportation up to 25km upon checking hiring radius
  • Career development opportunities in a dynamic environment.

Interested Candidates please Reach out below mentioned recruiter/Walk in to below mention location and mention top of resume recruiter name and Carry Aadhar Card along with the resume

Khaja7396054849 Mode of Interview Face to Face


Walkin location:

B16, Mindspace, 5th floor, back side of Inorbit mall https://maps.app.goo.gl/Cr8siKxC8wQpV7sE9

Walkin timing: 11:30AM - 3:30PM

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   International Sales International Voice Us Calling Fluent English Good Communication In English International Call Center International Lead Generation US Sales International Voice Process International Business Development International BPO

 Fraud Alert to job seekers!

₹ 2.5-4 Lacs P.A

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IntouchCX

About company *IntouchCX Intouchcx is a global customer care and technology company that provides value- driven, future-forward solutions. For over 20 years, we have been the people and technology behind the worlds biggest brands, empowering human potential through our artificial intelligence di...