Urgent Opening For International Telesales
- People Group
- 1 - 3 years
- Mumbai
- 2 months ago
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Job Description
Hello,
Greetings from Shaadi.com!!
Shaadi.com is looking for VIP Consultant(Inside Sales advisor) to join our dynamic team and embark on a rewarding career journey.
Roles and Responsibilities
- Be the dedicated relationship partner for VIP Shaadi members post-sale
- Handle international calls, chats, and emails from UK, USA, Canada, Australia, New Zealand, and other countries with one mission making every customer feel heard, valued
- Understand member preferences and help identify their ideal match
- Call and connect with high-quality prospects on behalf of the member
- Set up mutually consented meetings between potential matches
- Ensure timely renewals and proactive engagement throughout their journey
- Guide, counsel, and support the member like a true partner in their search
- Maintain high service standards, timely resolutions & meticulous documentation
- Handle escalations with grace, maturity, and solutions-focused thinking
- Respect diverse traditions, preferences, and cultural nuances in every interaction
- Always go above and beyond to deliver the VIP promise
- Meet sales targets by upselling/cross-selling relevant products or services to customers.
- Maintain accurate records of all interactions with customers using CRM software.
Desired Candidate Profile
- 1-4 years of experience in BPO customer service, voice processing, outbound calling, or related fields.
- Excellent verbal communication skills in English language; strong written communication skills are also required.
- Ability to work independently with minimal supervision; high level of organization skills necessary.
- Strong attention to detail + excellent organizational skills
- Clear, confident communication in English + any Indian language
- Self-motivated and committed to exceeding customer expectations
- Male candidate are mandatory for Night Shift (11:30 p.m-8 a.m- 2 Rotational Offs)
Additional Details :
Salary:- 25K 35K in-hand + Unlimited Incentives Night Allowance: 100/dayShift time : 11pm to 9am (Night Shift)On-Payroll | Immediate Joining Interested candidates can mail me there CV at bu*****s@pe**************e.in contact - 997865442
Job Classification
Industry: BPM / BPOFunctional Area / Department: Sales & Business DevelopmentRole Category: BD / Pre SalesRole: Business Development Executive (BDE)Employement Type: Full timeContact Details:
Company: People GroupLocation(s): Mumbai
Keyskills: Bpo Sales Inbound Sales Outbound Sales Telesales
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People Group
Shaadi.com, part of Anupam Mittal promoted People Group, is one of India's best known Internet brands and the worlds largest matrimonial service. It was founded with one simple objective - to provide a superior matchmaking experience to Indians all over the world. The company pioneered online matrim...
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