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International Voice Process Executive - Sales @ IntouchCX

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 International Voice Process Executive - Sales

Job Description

Job Description:


We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives for our International Voice Process. In this role, you will handle inbound/outbound calls, resolve customer queries, and deliver exceptional service to clients across global markets.


Role & responsibilities

  • Handle customer interactions via phone calls for international clients
  • Resolve product or service-related issues promptly and professionally
  • Maintain customer satisfaction through effective communication and problem-solving
  • Meet performance metrics such as call quality, response time, and customer satisfaction
  • Collaborate with team leads and managers for continuous improvement

Required Skills:

  • Excellent spoken English and communication skills
  • Should have at least 6 months of International BPO voice experienece
  • Willingness to work in night shifts and rotational shifts
  • Strong problem-solving skills and customer-oriented attitude
  • Ability to handle pressure and meet deadlines

Benefits:

  • Attractive salary and performance-based incentives
  • Transport facility (based on shift and location)
  • Professional work environment and growth opportunities

Intrested candaidte can reach to below recruiter

Divya

8660530***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   International Voice International Calling International Call Center Telesales Telecalling Cold Calling Voice Process Bpo Sales Outbound Calling

 Fraud Alert to job seekers!

₹ 2.5-4.75 Lacs P.A

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IntouchCX

About company *IntouchCX Intouchcx is a global customer care and technology company that provides value- driven, future-forward solutions. For over 20 years, we have been the people and technology behind the worlds biggest brands, empowering human potential through our artificial intelligence di...