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Social Media Support Analyst @ Artech Infosystems

Home > Customer Service (International)

 Social Media Support Analyst

Job Description

    Greetings from Artech Infosystems !!

     

    Were hiring for a Social Media Support Agent role! This position is ideal for someone with a passion for customer experience and strong communication skills. Youll be engaging with customers across social media and email, helping resolve issues, and providing proactive support.

    Key Highlights:

    • Onsite Hyderabad
    • Rotational shifts and rotational week offs
    • Minimum 1.5+ years of experience in customer support, preferably in tech, crypto, or financial services.
    • Strong written and verbal communication skills.
    • Experience with support channels like email, messaging, and social media.
    • Familiarity with tools like Sprinklr, Salesforce, and JIRA is a plus.
    • Flexible to work shifts and weekends.

    If you're someone who thrives in a fast-paced environment and enjoys helping others, wed love to hear from you!

    If you are not considering new opportunities, please provide me with your availability and I will update your profile so we don't contact you until that date.

    Warmest Regards,

    Malathi B

    Technical Recruiter

    Contact: hidden_mobile

    Email: hidden_email

     

Employement Category:

Employement Type: Full time
Industry: BFSI
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Social Media Support Analyst

Contact Details:

Company: Artech Infosystems
Location(s): Hyderabad

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Keyskills:   international customer support chat social media facebook

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₹ 2 to 7 Yr

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Artech Infosystems

Artech Infosystems Pvt. Ltd. Artech is a Global Provider of Workforce Solutions & IT Consulting Services. Having our Head Office at New Jersey and other locations are Noida, Bangalore, Pune, Hyderabad, & Chennai. Having global employee strength of 7000+.