Procurement Manager
- Genpact
- 2 to 6 Yrs
- Kolkata
- 2 months ago
- Email to a friend
- Report this job
Job Description
- Role Overview: As a Process Developer in Procurement at Genpact, your role involves following up on customer interactions in a timely manner, communicating with stakeholders to address issues and concerns, and taking action on feedback provided. Your responsibilities will include processing purchase requisitions and supplier set-up, handling email inquiries from internal customers and external vendors, keeping records of customer interactions, and developing communication between customers for smooth transactions. You will also be responsible for monitoring generic email boxes for incoming queries, tracking all requests received, and following up with requesters and co-functional teams to provide quicker resolutions. Additionally, you will transfer or raise inquiries to appropriate teams for resolution and provide periodic updates to users or impacted parties on the status of tickets or issues raised. Key Responsibilities: - Process purchase requisitions and supplier set-up - Handle email inquiries from internal customers and external vendors - Keep records of customer interactions - Develop communication between customers for smooth transactions - Monitor generic email boxes for incoming queries - Track all requests received and follow up with requesters and co-functional teams for quicker resolutions - Transfer or raise inquiries to appropriate teams for resolution - Provide periodic updates to users or impacted parties on the status of tickets or issues raised Qualifications Required: Minimum qualifications: - Graduation in Commerce (B.Com) - Excellent Communication Skills - Written and Spoken - Customer Management Skills Preferred qualifications: - Proficient with MS Excel - Understanding of Procurement/Supplier Set-up Concepts - Familiarity with WorkDay and Coupa will be an added advantage (Note: The job description also includes additional details about Genpact as a company, but these have been omitted as per the provided instructions.),
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Procurement ManagerContact Details:
Company: GenpactLocation(s): Kolkata+ View Contact
Fraud Alert to job seekers!
₹ Not Disclosed
Similar positions
Genpact
Genpact Headstrong Capital Markets is a global consulting and IT services company with a specialized focus in capital markets. With more than 20 years of experience consulting with 9 of the worlds top 10 investment banks, we are the world’s leading technology services provider for the fin...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in