
Keyskills: project management documentation business solutions business analysis guidewire data analysis data analytics gap analysis business analytics user stories sql tableau java brd scrum agile requirement analysis data integration jira agile methodology
Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborat...