Senior Systems Management Analyst - Azure Operations @ Optum

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Senior Systems Management Analyst - Azure Operations

Optum
4 - 8 years
Bengaluru
4 months ago
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Job Description

Primary Responsibilities:

Monitor alerts and system notifications as per SLA
Perform initial triage of triggered alerts, validate severity, and escalate as needed
Document incident details and provide timely communication to stakeholders and support teams
Analyze telemetry data from Azure Log Analytics and Metrics Explorer to identify trends, anomalies, and potential issues
Provide input for root cause analysis by correlating logs and performance data
Collaborate with Operations, DevOps, and Application teams during incidents
Participate in post-incident reviews and contribute to the development of preventive monitoring rules
Continuously refine alerting thresholds to reduce false positives/negatives
Help tune monitoring for accuracy, relevance, and performance across environments
Maintain documentation for alert configurations, runbooks, and monitoring architecture
Generate daily/weekly/monthly reports on system health, SLA breaches, and alert trends
Support integration of Azure Monitor with ITSM tools (e.g., ServiceNow)
Assist with basic automation of alert responses using Logic Apps, Azure Automation, or PowerShell.

Required Qualifications:

Bachelors degree in Computer science Engineering or other Engineering and IT or equivalent experience
Azure fundamentals certifications.

Job Classification

Industry: Retail
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: Configuration and Deployment Management
Employement Type: Full time

Contact Details:

Company: Optum
Location(s): Bengaluru

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Keyskills: system management microsoft azure networking training system administration vendor management operations management project management team management dns accounting linux troubleshooting splunk aws inventory management

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Optum

With the playing field for software development radically altered by distributed computing applications that span from cloud to mobile to Internet of Things (IoT), efficiency is at a premium. OptumSoft streamlines the software writing process through a platform that replaces the ad hoc approach many...

Senior Systems Management Analyst - Azure Operations @ Optum

Home > IT Infrastructure Services