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Mega Walk In For Marathi Customer Relationship Manager and Sales @ Matrimony com

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 Mega Walk In For Marathi Customer Relationship Manager and Sales

Job Description

Role Overview

The Relationship Manager / Senior Relationship Manager is responsible for understanding customer

requirements, meeting service metric guidelines, retaining customers, converting prospects into sales, and

assisting them in finding suitable partners. This is an inhouse sales & service portfolio role.

Key Responsibilities

  • Understand customer requirements accurately
  • Help customers find suitable profiles based on their preferences
  • Deliver quality service to paid members and maintain good rapport with them
  • Search, screen, shortlist, establish contact, and initiate meetings between members
  • Create success stories by ensuring customer satisfaction
  • Manage a set portfolio of customers with consistent follow-ups
  • Convert prospects into sales (renewals/referrals etc.)

Skills & Competencies

  • Excellent verbal & written communication
  • Fluency in the regional language
  • Proactiveness and listening skills
  • Strong service orientation and integrity

Contact Rasika B 9930641***


Job Classification

Industry: Internet (E-Commerce)
Functional Area / Department: Sales & Business Development
Role Category: Sales Support & Operations
Role: Client Retention
Employement Type: Walk-ins

Contact Details:

Company: Matrimony com
Location(s): Mumbai

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Keyskills:   Sales Process customer service Service Sales Customer Retention After Sales Service customer handling

 Fraud Alert to job seekers!

₹ 1.75-3 Lacs P.A

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Matrimony com

Matrimony.com Ltd is India's first pure play Wed-Tech Company to get listed on BSE and NSE. Its flagship brand Bharat Matrimony is the largest and the Most Trusted Matrimony Brand (as per the Brand Trust Report 2014). Over 3600 associates serve close to 4 million members. The company provides both ...