Banking Retail Team Member-BPS @ Hexaware Technologies

We are looking for a skilled Banking Retail Team Member to join our team at Hexaware Technologies Ltd. The ideal candidate will have a strong background in banking retail and excellent customer service skills.

• Manage and resolve customer complaints professionally.
• Provide exceptional customer service and ensure satisfaction.
• Collaborate with the sales team to achieve business objectives.
• Maintain accurate records of customer interactions and transactions.
• Develop and implement process improvements to enhance efficiency.
• Work effectively in a fast-paced environment and meet deadlines.

• Strong knowledge of banking products and services.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and manage multiple tasks.
• Strong problem-solving and analytical skills.
• Proficient in using technology and software applications.
• Ability to adapt to changing situations and priorities.