Customer Support Executive @ Teleperformance (TP)

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Customer Support Executive

Teleperformance (TP)
0 - 3 years
Hyderabad
3 months ago
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Job Description

Roles and Responsibility

Provide excellent customer service and support through various channels.
Respond to customer inquiries and resolve issues professionally and promptly.
Collaborate with internal teams to resolve complex customer complaints.
Develop and maintain strong relationships with customers to ensure long-term satisfaction.
Identify and escalate trends or systemic issues impacting customer satisfaction.
Continuously improve knowledge and skills to stay current with industry developments.

Job Requirements

Strong communication and interpersonal skills are essential.
Ability to work effectively in a fast-paced environment and prioritize tasks.
Excellent problem-solving and analytical skills are required.
Proficiency in using CRM software and other support tools is necessary.
Strong attention to detail and organizational skills are vital.
Ability to work collaboratively as part of a team.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Teleperformance (TP)
Location(s): Hyderabad

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Keyskills: customer service customer handling customer support cold calling

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₹ 1-2 Lacs P.A

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Teleperformance (TP)

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Customer Support Executive @ Teleperformance (TP)

Home > Voice / Blended