Customer Support Executive
- Policybazaar
- 0 - 3 years
- Noida, Gurugram
- 3 months ago
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Job Description
Interested candidates please contact Dhriti - 8527282***
Role & responsibilities
Handle customer inquiries via phone, email, and chat.
Provide detailed information about our products and services.
Assist customers in making informed decisions about their insurance needs.
Achieve sales targets by promoting and selling insurance products.
Maintain accurate records of customer interactions and transactions.
Resolve customer complaints in a professional and timely manner.
Collaborate with team members to improve customer satisfaction.
Preferred candidate profile
Experience: 0-4 years in customer service or sales.
Excellent communication and interpersonal skills.
Ability to handle high-pressure situations and resolve conflicts effectively.
Basic computer skills and familiarity with CRM systems.
Strong problem-solving abilities and attention to detail.
High School Diploma and Bachelor's degree preferred.
Perks and Benefits
Amazing work culture.
Complete Day shift.
6 Days working 1 Roster off
Unlimited Incentives
Good opportunity for career progression.
GMC- Group medical coverage
Gratuity is paid as per applicable law which is over and above total offered CTC
Job Classification
Industry: InsuranceFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: Full timeContact Details:
Company: PolicybazaarLocation(s): Noida, Gurugram
Keyskills: Communication Skills Customer Relationship Problem Solving Customer Handling
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