Community Operations Manager
- Uber
- 5 - 10 years
- Hyderabad
- 3 months ago
- Email to a friend
- Report this job
Job Description
- Lead Operational performance on the ground while maintaining connection and engagement with cross functional teams.
- Be responsible for the creation of long-term strategies for achieving goals and delivering exceptional Stakeholder support
- Perform analysis on historical performance in areas such as efficiency, CSAT and Quality to ensure emerging trends are captured
- Standardize operations across multiple regional teams
- Collaborate with Program Managers to prioritize sprints based on impact
- Engage strategically with stakeholders to improve internal processes and the overall user experience
- Graduation Is a must
- Excellent Verbal & Written Communication
- At least 5 years of experience in People management
- Proficiency in Data Analysis and Problem Solving
- Experience of managing Stakeholders
Job Classification
Industry: Urban TransportFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Operations ManagerEmployement Type: Full timeContact Details:
Company: UberLocation(s): Hyderabad
Keyskills: operations management project management data analysis team management customer service presentation skills sla problem solving training csat people management skills operations written communication team leading communication skills sla management
Similar positions
Uber
Movement is what we power. Its our lifeblood. It runs through our veins. Its what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across th...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in