Job Description
Role Overview
The Partner Desk Administrator plays a critical role in enabling the success of field Partner Managers by providing high-quality administrative, operational, and coordination support. This role ensures smooth execution of partner programs, reporting, communications, and enablement activities across the partner lifecycle. The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced, matrixed environment.
Key Responsibilities
Administrative & Operational Support
Manage partner records, contracts, and onboarding documentation in CRM and partner portals
Coordinate scheduling for partner meetings, QBRs, enablement sessions, and internal alignment calls
Track and follow up on action items from partner engagements and internal reviews
Support MDF request processing, tracking, and reconciliation
Maintain up-to-date partner contact lists, org charts, and account assignments
Reporting & Data Management
Prepare weekly/monthly dashboards on partner pipeline, performance, and engagement metrics
Monitor partner program compliance and escalate gaps to field managers
Support partner segmentation and tiering analysis
Communication & Enablement
Coordinate distribution of newsletters, program updates, and campaign materials to partners
Assist in organizing partner webinars, training sessions, and virtual events
Support partner feedback collection and survey administration
Cross-Functional Collaboration
Act as a point of contact for partner inquiries and route them to appropriate stakeholders
Help drive consistency in partner experience across geographies and segments
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Sales & Business Development
Role Category: Sales Support & Operations
Role: Sales Operations / Enablement
Employement Type: Full time
Contact Details:
Company: Flexera Software
Location(s): Bengaluru
Keyskills:
c#
project management
tracing
operations management
software testing
backend operations
ms project
tracking
budgeting
javascript
coordination
plsql
sql
estimation
defect reporting
track and trace
project planning
reporting
communication skills