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International Voice Process Executive - Us Shift - Sal Upto 6.5 Lpa @ Trigent

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 International Voice Process Executive - Us Shift - Sal Upto 6.5 Lpa

Job Description

Greetings from Trigent Software!!


Hiring for Customer Support Executive - International Process


**Only candidates who have excellent communication can apply**


Role: Customer Support Representative

Process: HR Voice

Mode of Work: Work from Office

Location: Bangalore (Bellandur)

Working Days: 5 days

Shift: US Shift

Qualification: Graduates (Fresher) & Grads and Undergrads (Exp)


Salary: Upto 6.5 LPA + Incentives


Responsibility:

Identify and conduct communications activities to improve agent effectiveness and increase customer satisfaction.

Create focused communications to reinforce existing processes or introduce new ones.

Help manage the tools used for agent communications.

Good verbal and written communication Minimum 4yrs voice customer service experience (not just any customer service), having been part of escalation desk in the past would be an added benefit Work from client location in Bellandur on the basis of US shift.


Rounds of Interview: VERSANT > HR > OPS


Preferred Candidates Profiles:

* Candidate should be comfortable working in US Shift

* Candidate should be comfortable working in a Contractual role


Perks and Benefits:

* 2 - way cab facility

* Food facility


Interested candidates can contact HR Reena at @8072181*** or can share their resumes to re****s@tr****t.com


Regards,

HR Reena

Trigent Software

8072181***

re****s@tr****t.com

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: Trigent
Location(s): Bengaluru

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Keyskills:   Communication Skills Us Voice Process International Voice Process Strategic Thinking Leadership Skills Client Handling

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₹ -6.5 Lacs P.A

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Trigent

Trigent is a leading provider of IT services and solutions, headquartered in Boston, USA, with development centers in India. We are committed to delivering high-quality software solutions and services to our clients across the globe. Our expertise spans a wide range of industries, and we take pri...