Wipro is Hiring For IT Helpdesk Role (Technical Support)

Home > Voice / Blended

Wipro is Hiring For IT Helpdesk Role (Technical Support)

Wipro
1 - 4 years
Hyderabad
3 months ago
Email to a friend
Report this job

Job Description

Company Name: Wipro
Location: Hyderabad
Experience: 1 to 3 Years
Job Type: Full Time
Work Mode: Work from Office
Shifts: Rotational Shifts
Education: Any Graduate

Key Responsibilities:

Provide first-level support to end users for Basic IT-related issues.
Troubleshoot and resolve user queries via phone & emails.
Escalate unresolved issues to the appropriate teams as needed.
Maintain documentation of processes, issues, and resolutions.
Ensure high levels of customer satisfaction through prompt and effective support.

Required Skills & Qualifications:

Minimum 1+ year of experience in a customer support voice process.
Excellent communication skills both verbal and written.
Ability to understand and solve basic technical issues.
Strong problem-solving and interpersonal skills.
Must be a graduate (any graduate)
Willingness to work from the office and in rotational shifts
Basic knowledge of Windows OS, MSOffice.

If interested, please send your updated CV to ph*******3@wi**o.com

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Wipro
Location(s): Hyderabad

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: Customer Support Technical Support International Voice Process Blended Process Outbound Customer Service Semi Voice Voice Process Inbound Troubleshooting

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ 1.5-3.5 Lacs P.A

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

Experienced Sr/ Group Lead (content Moderation)/bpo Lead Hr Ishita

Wipro

10 - 12 years

Hyderabad

24 hours ago

₹ Not Disclosed

Hungry For a job ! Sagility is the right place To grow your career.

Sagility India

1 - 2 years

Hyderabad

23 hours ago

₹ Not Disclosed

Resolution Specialist, Contact Center (International Voice Process)

Walmart

1 - 4 years

Bengaluru

1 day ago

₹ Not Disclosed

job opening For freshers

Teleperformance

0 - 5 years

Mumbai

1 day ago

₹ 1-4.75 Lacs P.A.

Wipro

Wipro Limited

Wipro is Hiring For IT Helpdesk Role (Technical Support)

Home > Voice / Blended