Job Description:
We are urgently hiring enthusiastic and customer-focused professionals for our Customer Support team. The ideal candidate will handle customer queries, provide accurate solutions, and ensure excellent service delivery.
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Responsibilities:
Handle inbound/outbound customer calls and resolve queries effectively.
Provide accurate product/service information to customers.
Maintain positive customer relations and ensure customer satisfaction.
Follow up on customer interactions and ensure issue closure.
Meet performance targets such as quality, productivity, and customer satisfaction.
Language required English and Hindi
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Requirements:
Minimum Qualification: 12th Pass
Minimum 1 year of experience in Customer Support (Voice/Non-Voice)
Good communication skills in English & regional languages
Ability to work in rotational shifts
Age Limit: Up to 36 Years
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Salary & Benefits:
CTC: 26,000 per month
Take Home: 22,000 per month
Attendance Bonus: 3,500
Incentives: Up to 80,000 per month
Other performance-based benefits

Keyskills: cold calling voice inbound calls upselling collections customer support sales outbound calling cross selling customer retention