Hiring For Tech Mahindra ( international Customer Service)

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Hiring For Tech Mahindra ( international Customer Service)

Tech Mahindra
1 - 6 years
Mumbai
5 months ago
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Job Description

Roles and Responsibilities

Maintain records of all interactions with customers using CRM software.
Collaborate with internal teams to resolve complex customer complaints effectively.
Resolve customer issues promptly and efficiently while maintaining a high level of service quality.
Provide accurate information to customers regarding products/services offered by the company.
Handle customer queries via phone calls, emails, or chats with empathy and professionalism.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Tech Mahindra
Location(s): Mumbai

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Keyskills: International Voice Process Inbound Voice Process Good English Communication Non Voice Process Smart Worker Outbound Process Voice Process Rotational Shifts

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...

Hiring For Tech Mahindra ( international Customer Service)

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