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SRE, Observability System Administrator @ Toast

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 SRE, Observability System Administrator

Job Description

In this role you will be responsible for the administration, maintenance, and enhancement of our observability platforms, ensuring optimal performance and availability for our critical security and business operations. In this role you will:
  • Participate in observability architecture design, support, and platform management
  • Gather and analyze metrics from operating systems and applications that enable development teams with observability insights
  • Manage users and roles, monitor platform performance, and ensure security and high availability.
  • Automate operational toil for observability focused administrative tasks
  • Build and support automation for legal and compliance requirements
  • Support end-users with training and technical guidance on observability tools and capabilities.
  • Maintain accurate documentation of configurations, workflows, and procedures.
  • Manage data ingestion and parsing to ensure data integrity and availability.
  • Design and manage dashboards, reports, alerts, and visualizations.
  • Implement strategies to increase observability system reliability and performance through on-call rotation and process optimization
  • Utilize observability tools to diagnose application and infra issues and incidents
Do you have the right
ingredients*
(Requirements)
  • Polyglot technologist/generalist with a thirst for learning
  • Understanding of cloud and microservice architecture
  • Experience with tools such as APM, RUM, Synthetics, Splunk, OTEL, Log pipelines, SIEM, Terraform etc.
  • Automation/scripting experience with Go, Python, etc
  • Splunk power user/administrator experience preferred
  • Industry experience with at least 2 years observability experience with a focus on SRE or observability platform management

Job Classification

Industry: Software Product
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: System Administrator / Engineer
Employement Type: Full time

Contact Details:

Company: Toast
Location(s): Bengaluru

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Keyskills:   Automation Process optimization SIEM splunk data integrity Management Operations System Administrator Python Business operations

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