Process Executive - Default Servicing
- Cognizant
- 0 - 2 years
- Hyderabad
- 3 months ago
- Email to a friend
- Report this job
Job Description
Job Summary
Data- Join our team as a PE-Default Servicing specialist where you will utilize your expertise in MS Excel to manage and streamline default servicing processes. This role is ideal for individuals with up to 2 years of experience offering an opportunity to work from our office during night shifts. Your contributions will enhance operational efficiency and support our mission to provide exceptional service in the mortgage industry.
Exp: 0 to 2 years
Responsibilities
The process associate is expected to process items accurately and optimally in accordance with laid down procedures and maintain requisite standards of quality and productivity. Heshe will report to the Team Leader who will be the first point of contact for any issues questions or concerns.
Key Result Areas KRAs
Productivity
Process associate is expected to meet or exceed the set agreed target in a given timeframe both during the training period and in the period following training.
The productivity targets will be revised based on the tenure and any such changes will be made known to the associate.
Quality
Process associate is expected to meet and exceed the minimum quality benchmark according to the guidelines specified.
The quality targets will be revised based on the tenure and any such changes will be made known to the associate.
Feedback
Process associate is expected to be open and receptive to feedback and should view the feedback mechanism as a tool for constant self-improvement and process development.
Qualification PE
Graduate in any discipline
Skill Sets
Good analytical skills research knowledge and decision making.
Knowledge of Ms-officeExcel
Good written and spoken communication skills.
Ability to work in Night shifts
Basic knowledge of Mortgage industry.
Willing to work 6 days a week.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Operations - OtherEmployement Type: Walk-insContact Details:
Company: CognizantLocation(s): Hyderabad
Keyskills: bpo analytical multitasking customer service interpersonal skills problem solving teaching mentoring microsoft research excel mortgage spoken english writing spoken communications decision making organizing team centre communication skills servicing ms office crm
Similar positions
Cognizant
Seven Consultancy is a result of the motivation of young entrepreneurship under the guidance of experienced professional from industry. Young entrepreneurs know the recent trends of market. Flexibility of the services has helped Seven consultancy to secure a brand name in the market. So we have acce...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in