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Process Trainer (BPO ) @ Cyfuture

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 Process Trainer (BPO )

Job Description

Job description

Role & responsibilities

  • Develop programs and curriculum for the employee of the organization for orientation and in-job training
  • Analyze the effectiveness of training and workshops to the employees and develop appropriate modification if needed
  • Collaborate with the companys management to identify training needs and schedule appropriate training sessions for employees
  • Develop systems to monitor and ensure employees are performing their responsibilities according to the training
  • Ensure the compliance of the companys employees to cooperate with standards and procedures during training sessions
  • Provide support and mentoring for new employees while conducting an evaluation and identifying sections where improvements are needed

Preferred candidate profile :


  • Should have minimum 2 Years exp as trainer in BPO sector only.
  • Should have strong oral & written English skills.
  • excellent problem-solving and issue resolution.
  • Good analytical Skills.

Job Location : Tower 2 infocity Gandhinagar Gujrat.


interested candidate can connect at HR Minti :8587901***/Mi**********l@cy*****e.comNote : Only Immediate joiner required.


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Cyfuture
Location(s): Gandhinagar

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Keyskills:   Bpo Training TNI Training Need Analysis Process Training Customer Service Training TTT TNA OJT Product Training

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₹ 2.5-2.75 Lacs P.A

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Cyfuture

Since 2001, Cyfuture is vesting organizations of all sizes with inventive business solutions ensuring high-caliber performance and improvised brand image. Being a brand that is internationally famed for stupendous service standards, competent handling of IT infrastructure, and reliable corporate ima...