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Cloud Operations Engineer II @ Thales

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 Cloud Operations Engineer II

Job Description

As a Cloud Operations Engineer for the Cloud Center of Excellence team located in Singapore, you will be carrying out pro-active operations activities across a global organization to ensure internal customers receive world class support on AWS Thales public cloud infrastructure.
 
A week in the life of a Cloud Operations Engineer:
  • Supporting the company-defined AWS cloud strategy.
  • Enjoying solving problems, working with customers, and have technical backgrounds from a variety of different fields
  • Collaborating and working very closely with Site Reliability Engineering and Security teams.
  • Providing general guidance on questions from internal customers to troubleshooting and reproducing complex performance issues
  • Understanding of infrastructure monitoring, logging, alerting release and configuration management
  • Actively participating in change and incident management processes and coordinating several stakeholders.
  • Ensuring day to day world class support to internal engineering and services teams.
  • Making sure about continuous Thales AWS cloud improvements.
Knowledge, Skills and Experience:
  • To succeed at this job, you must have a strong customer focus and prior experience as a Cloud Operations Engineer or DevOps Engineer.
  • You must have past experiences on Linux/Windows based OS, experience in monitoring/logging like DataDog.
  • We would like someone to join our team who will have a strong customer focus and who is comfortable in an ambiguous, ever changing environment. Have experience with incident and change management process.
  • We are looking for someone with excellent network analysis fundamentals, robust troubleshooting skills with large scale customer support systems and processes

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: System Administrator / Engineer
Employement Type: Full time

Contact Details:

Company: Thales
Location(s): Noida, Gurugram

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Keyskills:   Change management Linux Aerospace Configuration management Network analysis Customer support Windows Troubleshooting Operations Monitoring

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