As a Cloud Operations Engineer for the Cloud Center of Excellence team located in Singapore, you will be carrying out pro-active operations activities across a global organization to ensure internal customers receive world class support on AWS Thales public cloud infrastructure.
A week in the life of a Cloud Operations Engineer:
Supporting the company-defined AWS cloud strategy.
Enjoying solving problems, working with customers, and have technical backgrounds from a variety of different fields
Collaborating and working very closely with Site Reliability Engineering and Security teams.
Providing general guidance on questions from internal customers to troubleshooting and reproducing complex performance issues
Understanding of infrastructure monitoring, logging, alerting release and configuration management
Actively participating in change and incident management processes and coordinating several stakeholders.
Ensuring day to day world class support to internal engineering and services teams.
Making sure about continuous Thales AWS cloud improvements.
Knowledge, Skills and Experience:
To succeed at this job, you must have a strong customer focus and prior experience as a Cloud Operations Engineer or DevOps Engineer.
You must have past experiences on Linux/Windows based OS, experience in monitoring/logging like DataDog.
We would like someone to join our team who will have a strong customer focus and who is comfortable in an ambiguous, ever changing environment. Have experience with incident and change management process.
We are looking for someone with excellent network analysis fundamentals, robust troubleshooting skills with large scale customer support systems and processes
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: System Administrator / EngineerEmployement Type: Full time