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Sales Team leader @ Ketto

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 Sales Team leader

Job Description

Key Responsibilities


OJT Management & Coaching:

Supervise and mentor new agents during the OJT phase.

Drive sales numbers through daily huddles, motivation, and live call monitoring.

Conduct role plays, side-by-side coaching, and feedback sessions.

Instill discipline, punctuality, and ownership among trainees.

Sales Performance & Monitoring:

Track daily sales, conversions, and targets of the OJT batch.

Identify bottom performers early and implement action plans to improve them.

Share best practices and strategies from top performers to uplift team performance.

Reporting & Analysis:

Prepare daily/weekly performance reports (sales numbers, quality, attendance).

Work closely with trainers, QAs, and management to improve OJT outcomes

Team Leadership & Culture Building:

Build a positive and motivating culture in the OJT team.

Ensure compliance with process guidelines and sales ethics.

Role & responsibilities


Experience: Minimum 2+ years in telesales/BPO sales with at least 1 year in a supervisory or team handling role.

Role: Team Leader

Industry Type: BPO

Department: Sales Operations

Employment Type: Full Time, Permanent

Role Category: Operations

Working Days - 6 days working 1 rotational off

Preferred candidate profile

Interested Candidate can apply on whatsapp - 9930647*** or email - sa************a@ke**o.org

Job Classification

Industry: BPM / BPO
Functional Area / Department: Sales & Business Development
Role Category: Sales Support & Operations
Role: Sales Support & Operations - Other
Employement Type: Full time

Contact Details:

Company: Ketto
Location(s): Mumbai

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Keyskills:   Team Handling sales team leader Team Leading Team Coaching Sales Coaching Team Motivation OJT Mentoring

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₹ -5 Lacs P.A

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Ketto

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