International Voice Process - AR Caller
- AGS Health
- 0 years
- Chennai
- 8 months ago
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Job Description
Greetings from AGS Health.!
Job Title: Trainee Process Associate - AR Caller
Process: International Voice Process
Roles & Responsibilities:
- To address outstanding or assigned AR through analysis and phone calls by using available resources.
- Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
- To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
- To meet the established SLAs (service level agreements) for production and quality
- To update the outcome of the calls or analysis in a clear and coherent manner in the billing system
- To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps
- To improve the performance based on the feedback provided by the reporting manager / quality audit team.
Qualification: Graduate fresher- BBA., BA., B.Com., BCA., B.Sc (Physics, Chemistry, CS,MBA, MCA Maths)., Passed out year - 2020 to 2024
Please Note: B.E/B.Tech/ME/M.Tech - are not eligible to apply
Interview ProcessRounds of Interview:
1. HR Interview
2. Online Assessment - Grammar & Aptitude
3. Versant Test - Language Assessment
4. Operational/Technical Interview
Shift Timing: 05:30 PM to 2:30 AM Or 7.00 PM to 4.00 AM Night Shift (US Shift) Should be flexible for both the shift.
Transport: Two-way transport available based on boundary limits.
Interview Location: Prince Infocity II, 1st Floor, R.S.No:283/3, 283/4, Door No:141 Kottivakkam Village, Rajiv Gandhi Salai, Kandanchavadi, Chennai, Tamil Nadu 600096
Job Type: Full-time, Regular / Permanent
Benefits:
- Saturday Sunday fixed Week Offs
- PF ESI Gratuity
- Health insurance.
- Performance bonus
- Competitive remuneration
- Free cab transport
Required Skills:
- Good Verbal and Written Communication skills
- Should be comfortable working with Night shifts.
- Sound analytical skills
- Logical thinking
Interested candidates can WhatsApp your updated resume to 9150913***
Thanks & Regards,
Ajeethkumar
HR-Talent Acquisition
AGS Health.
Job Classification
Industry: BPM / BPOFunctional Area / Department: OtherRole Category: OtherRole: OtherEmployement Type: FreshersContact Details:
Company: AGS HealthLocation(s): Chennai
Keyskills: Voice Process Us Calling International Voice Voice International Call Center Healthcare Bpo US Healthcare Voice Support US Process Inbound Voice Process Bpo Voice AR Calling AR Caller Us Voice Process International Voice Process International BPO
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