Walk-In Drive || Email & Chat support || 26th september,25||
- HCLTech
- 1 - 4 years
- Noida, Gurugram
- 3 months ago
- Email to a friend
- Report this job
Job Description
HCLTech is Hiring for Email & Chat Support!
Interested candidates can walk in for an interview on:
Dates: 26th September 2025
Timing: 11:00 AM - 3:00 PM
Walk-In Address: No. A 8 & 9, Sector 60, Noida - 201301
Work Location: Gurugram
Contact Persons: Navya
Please carry:
- 2 Updated Resume
- 1 Passport size
- 1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)
Type of Requirement:- E-Mail Support (Excellent Written & Verbal Communication is a must)
Required Qualification:-
*Graduate / Post Graduate in any stream.
. Job Description
- As an Order Management Specialist, you will be responsible for processing simple to complex orders, and handling inquiries from the client with high accuracy and efficiency.
- You will use deductive reasoning to make sound business decisions.
- You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions.
- You will multi-task in between tools in maintaining client databases, validating order information and verifying payment terms with high attention to detail and sense of urgency
- You will ensure compliance to all company and business policies, administer all open sales orders, and ensure appropriate order flow.
- You will own and manage the internal order to cash processes for multiple products to ensure it complies with organizational policies.
- You will learn and process all products offered in the logo..
Key Skills
- Team oriented/team player
- Situational/contextual awareness with the ability to understand the impacts of ones work.
- Excellent critical and analytical thinking abilities
- High attention to detail, and high level of professionalism
- Proactive, self motivated, self starter, minimal supervision
- Excellent analytical skills and strong decision-making skills committed to resolution and compliance
- Strong organizational, time and workflow management skills
Must have:-
* Excellent Spoken & Written English.
*Excellent English Written Communication Skills.
Strong E-Mail Writing Skills with focus on Customer Service.
*Solving Customer Queries Via E-Mail.
*Order Management experience is preferred
* Willingness to work in Shifts - 24* 7
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Customer Success AssociateEmployement Type: Walk-insContact Details:
Company: HCLTechLocation(s): Noida, Gurugram
Keyskills: Email And Chat Support Email Support International Non Voice Chat Support Non Voice International Process Email Writing Chat Process
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