Customer Service Executive - Two Wheeler Loans @ Tata Capital

Home > Customer Success, Service & Operations - Other

Customer Service Executive - Two Wheeler Loans

Tata Capital
0 - 4 years
Mumbai
3 months ago
Email to a friend
Report this job

Job Description

About The Role To ensure the achievement of disbursement targets of retail loan product with minimum delinquency. Identify target areas for prospective business

Pre-screen customer segments as per the organization norms
Ensure the number of log in along with disbursement
Sanction ratio target achievement
Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
Execute sales promotion activities to build customer interest in the TCFSL brand
Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
Ensure vendor empanelment and develop relationships with new vendors.
Develop strong distribution channels
Provide training to staff members and vendors so as to develop a strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the market.
Ensure compliance to all Audit / RBI regulations.
Exp (in yrs) :- 0-3 yrsQualification :- Graduate in any disciplineLocation - mumbai,Delhi / NCR ,pune,bangalore,hyderabad,chennai

Job Classification

Industry: Banking
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: Tata Capital
Location(s): Mumbai

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: customer service sales retail cse client relationship non voice process international bpo backend operations customer care customer support disbursement sales promotion target achievement voice process customer handling

Fraud Alert to job seekers!

₹ Not Disclosed

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

Wipro || Customer Service || Chat & Voice || Sal Upto 5lpa

Wipro HR Soniya

0 - 5 years

Noida, Gurugram

7 days ago

₹ -5 Lacs P.A.

Accenture || Customer Service || Chat & Voice || Sal Upto 4.1 Lpa

Accenture

0 - 5 years

Kolkata

8 days ago

₹ -4 Lacs P.A.

Hiring For International Non - Voice Process!!

Hexaware Technologies

1 - 5 years

Chennai

8 days ago

₹ 2.5-5 Lacs P.A.

Idfc Bank || Kotak Bank || Hiring For Fresher - Hsc Pass || Apply Now!

Connect Business

0 - 5 years

Mumbai

8 days ago

₹ 1.25-3.75 Lacs P.A.

Tata Capital

Tata Capital Limited, a subsidiary of Tata Sons Private Limited, is registered with the Reserve Bank of India as a Systemically Important Non-Deposit Accepting Core Investment Company. A trusted, customer-centric, one-stop financial solutions partner, it caters to the diverse needs of retail, com...

Customer Service Executive - Two Wheeler Loans @ Tata Capital

Home > Customer Success, Service & Operations - Other