Executive
- Narayana Health (NH)
- 5 - 10 years
- Jamshedpur
- 3 months ago
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Job Description
General Shift
- Admit patients for Observation /OT/Other Procedures ( planned & unplanned)
- Interface with various areas of Operation i.e Housekeeping Maintenance Nursing OTWards Billing Laboratory Transport etc. to enhance patient service.
- Co-ordinate with Consultants for patient admission etc.
- Act as an Interface between patient/ patient party and Hospital and its services maintaining a smooth information flow.
- Coordinate with emergency department for exigencies and MLC.
- Brief rates / tariffs of different Procedural Packages/OTObservation charges including Bed / Room rates and other elementsservices etc to patient / relatives.
- Coordinate Ambulance services.
- Maintaining following files/register: Admission registerDischarge registerCorporate communication documents fileMortuary Register etc.
- Coordinate with billing deptdischarge summary typing dept and ward coordinators to facilitate IP discharges.
- Issue of Discharge Card and CAG / PTCA CD s to the patient relatives.
- Issue of Special Pass to relatives during non visiting hours ( If required)
- Coordinating with relatives of OT patients and providing them information regarding the ongoing operation of their patient as and when enquired for.
- Handling Death of patient which includes interacting with the patient relativescoordinating with the doctorsnurses ward coordinatorbilling and housekeeping.
- Handling police cases / medico legal cases.
- Handling the mortuary process from storing a dead body in mortuary till handing over to patient party with due identification etc. Maintain death registerDeath Certificate file & Mortuary register.
- Any other duties as and when assigned by the superiors.
Night Shift :
- All of the responsibilities of General shift for Admission department
- Handling all enquiries including telephone calls between 8:00 pm to 8:00 am vis- -vis outsiderspatient relativesDoctorshospital staff etc.
- Coordinate with emergency department for handling of emergency patient at night.
- Controlling vehicle movement at night.
- Night Vigilance round
- Coordinate OP dialysis at night
- Check financial clearance for next day s procedure patient
- Coordinate with On duty incharges of various department
- Handle the responsibilities of Cash Counter from 8:00 pm 8:00 am
Generate and distribute the following reports to concerned persons:
- Night shift report including Incident reporting
- Daily occupancy report
- Patient list
- Package & non package admission
- Mortality Report
- Admission Tracker (In/Out)
- Updating the Handover Register
Job Classification
Industry: Medical Services / HospitalFunctional Area / Department: Administration & FacilitiesRole Category: AdministrationRole: Office AdminEmployement Type: Full timeContact Details:
Company: Narayana Health (NH)Location(s): Jamshedpur+ View Contact
Keyskills: Housekeeping Nursing Finance Billing Packaging Legal cases
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