System Specialist
- Amdocs
- 9 - 10 years
- Pune
- 3 months ago
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Job Description
- You will build and manage web, virtual, and client server environments for an enterprise environment.
- You will maintain the operations of all virtual, web, and client and server systems to ensure availability.
- You will handle escalations related to any IT service issues of systems and servers, and partner with the other infrastructure teams to troubleshoot and resolve related issues.
- You will leverage optimization techniques to maximize the efficiency of all computer systems.
- You will implement and maintain a systems business impact assessment to prioritize system recovery in the event of failures.
- You will train the technical support team on solving common system-related problems
- You will build and ensure implementation of software standards for operating systems, servers and virtualized infrastructures
- You will work with third-party vendors and consultant on developing system-specific skills
- You will evaluate new technologies to meet business needs or to solve business problems
- You will manage and lead Root Cause Analysis, Lesson Learned and prevention processes to provide a high standard of deliverables that meet SLA (Service Level Adherence) and ensure CSAT (Customer Satisfaction).
- You will devise and ensure implementation of system policies
- You will perform server performance and capacity management in order to maintain the sizing requirements for customers
Job Classification
Industry: Telecom / ISPFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: System Administrator / EngineerEmployement Type: Full timeContact Details:
Company: AmdocsLocation(s): Pune
Keyskills: operations management team management back office operations back office vmware customer service redhat linux iseries system administration branch operations operations active directory linux administration microsoft windows linux thunderhead unix
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