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Walk in drive For Change Management Role @ Accenture

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 Walk in drive For Change Management Role

Job Description

Role & responsibilities

  • Engage with your target stakeholders build rapport and trust as you prepare them for the upcoming change
  • Primary go-to-person for your target stakeholders with the goal to make the change frictionless for them be their liaison with other subject matter experts / leaders / other teams across the program
  • Manage the change working closely with your target stakeholders enabling & guiding them, managing the risks, helping resolve issues, and holding them accountable for their assigned tasks
  • Key responsibilities include:
    • Enable users with the understanding of the relevant tools and processes
    • Assist users in timely completion of the required change management tasks
    • Review and ensure accuracy and quality of the change tasks
    • Triage process and/or system issues and seek additional help promptly
    • Monitor & report the health of the change and escalate when needed
    • Analyze repeat questions, issues, learnings, and suggest best practices
    • Contribute to continuous improvement of the processes, knowledge & tools

Candidate should be comfortable with US shift(night shift),Work from office and rotational off.

Education: Only Graduates

Experience: Must have min 6 years experience in Hospitality/Travel industry .

Please ignore in case if you do not meet this criterion.


Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Walk-ins

Contact Details:

Company: Accenture
Location(s): Noida, Gurugram

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Keyskills:   US Process Change Management Airlines International Process Customer service Hospitality Aviation Travel Process GDS Data Analysis Reporting Amadeus

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