KEY SKILLS AND COMPETENCIES
8-10 years of ITSM experience in Change and other processes
ITIL V3 / 2011 Foundation or Intermediate certification
Capable to collaborate with Multiple Technical towers, face the Customer, coordinate with the Vendors
Effective Communication skills Mandatory Skills:

Keyskills: process design change management itsm agile itil risk management project management regression testing project governance program management remedy pmp pmo prince2 pmo management waterfall devops kanban scrum project execution project planning