Associate Process Manager
- eClerx
- 1 - 4 years
- Hyderabad
- 5 months ago
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Job Description
Roles and Responsibility
- Manage and implement process improvements to increase efficiency and productivity.
- Collaborate with cross-functional teams to identify and prioritize project requirements.
- Develop and maintain process documentation and standard operating procedures.
- Analyze data and metrics to measure process performance and make informed decisions.
- Identify and mitigate risks associated with process changes or improvements.
- Provide training and support to team members on new processes and procedures.
Job Requirements
- Strong understanding of IT Services & Consulting industry trends and best practices.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong analytical and decision-making skills with attention to detail.
- Experience with process management tools and technologies.
- Ability to collaborate effectively with cross-functional teams.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Operations SupportRole: Operations Support - OtherEmployement Type: Full timeContact Details:
Company: eClerxLocation(s): Hyderabad+ View Contact
Keyskills: change management process management standard operating procedures operations management data analysis team management it services process transition training 78476 process documentation incident management team leading itil
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