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AssociateTransition Manager Hyderabad/Noida/Pune;Healthcare/Hitech/oth @ Tech Mahindra

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 AssociateTransition Manager Hyderabad/Noida/Pune;Healthcare/Hitech/oth

Job Description

Associate Transition Manager- Noida/ Pune/ Hyderabad(Healthcare/Hitech/Service Desk)- Immediate Joiner

Please share cvs to sd*******7@te*********a.com

Role and Responsibilities for Transition Manager:

Engage business lines to understand migration requirements
Devise detailed project plan to execute the migration
Co-ordinate with various teams to ensure deliverables are met
Escalate issues in a timely manner and suggest alternative approach
Partner with the business to ensure smooth execution of plan
Work consistently to improve and update the migration methodology and toolkit.
Ability to proactively seek, pre-empt and prevent bottlenecks by implementing practical solutions within tight deadlines.
Managing Customer relationships, Account Management, Operational control of the task
Pre-sales/Post-sales support (C-Level interface), Transition Management, and blended (Offshore/Onshore) delivery operations.
Team leadership/management skills
Excellent Communication and interpersonal skills.
Customer Relationship Management skills
Ensures Transition projects are / remain fully auditable
Ensures all forecast costs are fully understood at start of project and transition budgets agreed with account team
Develops /maintains effective commercial awareness of Tech M processes and standard

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations Support
Role: Operations Support - Other
Employement Type: Full time

Contact Details:

Company: Tech Mahindra
Location(s): Noida, Gurugram

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Keyskills:   BPS Operation Business Process Management Bps hitec healthcare Customer Service servicedesk Operations

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Tech Mahindra

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