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Functional Consultant, Professional Services @ Icertis

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 Functional Consultant, Professional Services

Job Description

Responsibilities:

  • Drive execution of ICERTIS product implementations for enterprise customers across industries in accordance with ICERTIS implementation methodology, within the bounds of agreed scope, schedule, and effort.
  • Conceptualize and formulate best-of-breed solutions in close collaboration with the business that effectively address key implementation objectives.
  • Drive requirement gathering, and functional design and work closely with Engineering Quality Assurance and Support across multiple engagements.
  • Own system configuration and deployment activities across multiple engagements.
  • Contribute towards internal consulting capability building within the Professional Services group.
  • Contribute to ICERTIS product roadmap through active feedback from customers and implementation experience.

Qualifications:

  • Prior experience in implementing Contract Management/Supply Chain applications is highly preferred.
  • Experience in at least 3 full life cycle enterprise application implementations in a project manager/project lead capacity.
  • Quick and innovative thinking with the acumen to correctly interpret trends/patterns from available data and formulate effective strategies/actions in achieving set objectives.
  • Candidate must possess an engineering degree from a reputed institute. Having an MBA in a related field will be a distinct advantage.
  • Excellent communication skills (written and verbal) with good interpersonal skills and the ability to develop and foster peer-to-peer relationships with client counterparts.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success - Other
Employement Type: Full time

Contact Details:

Company: Icertis
Location(s): Pune

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Keyskills:   Supply Chain Implementation Cycle CLM

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Icertis

This is a manufacturing, Trading and Retail Sales Company.\r\nProducts: Door, Chokhat, Plywood, Board etc.