E3 Network Engineer Job Description About the Role We are looking for a skilled Network Engineer with hands-on experience in Cisco, Palo Alto, platforms & knowledge of routing, switching and firewall administration. Key Responsibilities 1. Incident & Problem Management
Handle issues for network and firewall.
Monitor , Troubleshoot & resolve connectivity, routing, switching and security-related incidents within SLA.
Perform root cause analysis or reason for outage for recurring issues & escalate to vendor as required.
Perform proactive failover activities.
2. Network Operations & Maintenance
Configure and maintain Cisco and Juniper routers/switches for LAN/WAN environments.
Manage and update Panorama Palo Alto policies, NAT and configurations.
Conduct routine health checks, performance monitoring and preventive maintenance.
3. Change & Configuration Management
Implement approved changes such as VLAN creation, routing updates, ACL modifications and firewall rule changes.
Update device configurations in compliance with change management procedures.
Maintain configuration backups and version control.
4. Monitoring & Proactive Support
Monitor & troubleshoot network devices, firewalls using Solarwinds & Servicenow.
Respond to alerts for link degradation, high CPU/memory usage or security threats.
Participate in capacity monitoring and suggest optimizations.
5. Documentation & Reporting
Maintain accurate incident, change, and asset documentation.
Update network topology diagrams and operational runbooks as required.
Provide daily/weekly operational status reports to management.
Required Skills & Qualifications
Diploma or Bachelor s degree in Computer Science, IT, or related field (or equivalent work experience).
3 5 years of experience in network operations or support.
Proficiency in:
Cisco IOS/NX-OS for routing & switching
Palo Alto firewalls (PAN-OS, Panorama)
Juniper JUNOS for routing & switching
Routing protocols: BGP, EIGRP, static routing
Layer 2/3 switching: VLAN, STP, EtherChannel
Firewall Palo Alto policies, NAT, IPsec VPNs, and SSL VPNs
Ability to work in a 24x7 shift environment and under pressure.
Good communication skills for clear escalation and documentation.
Team-oriented mindset with attention to detail.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: IT Network - OtherEmployement Type: Full time