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Shift Manager - Container Operations @ APM Terminals

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 Shift Manager - Container Operations

Job Description

Operational & Safety Management Lead and supervise all shift operations teams across yard, wharf, gate, and rail.
  • Ensure full compliance with HSSE standards and drive a safety-first culture across all activities.
  • Monitor shift performance and ensure that KPIs such as productivity, turnaround times, and cost metrics are achieved.
  • Ensure operational activities align with APM Terminals global standards.
Team Management & Training
  • Guide and develop superintendents, supervisors, operators, and support staff (both company and contractor).
  • Identify performance gaps and provide training or disciplinary actions as needed.
  • Support team development and foster a high-performance culture.
Stakeholder Coordination
  • Liaise with shipping lines, customs, port authorities, and other external agencies to ensure operational needs are met.
  • Ensure accurate documentation and coordination with dispatch and planning teams.
Continuous Improvement
  • Suggest improvements to shift processes and participate in operational excellence initiatives.
  • Ensure strict adherence to cost-efficient practices and help control shift-level expenses.

Job Classification

Industry: Courier / Logistics
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations Manager
Employement Type: Full time

Contact Details:

Company: APM Terminals
Location(s): Kolkata

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Keyskills:   Shipping line Automation Team management Operational excellence Financial reporting Conflict resolution Customer service Continuous improvement Logistics Terminal operations

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APM Terminals

Were lifting global trade and connecting the world with our comprehensive port network - helping our customers to grow their business with better supply chain efficiency, flexibility, and reliability.