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Customer Service Representative @ Impleo Consulting

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 Customer Service Representative

Job Description

    PLEASE READ COMPLETELY & THEN CALL / APPLY

    Openings for customer service ( blended process )


    Qualification: UG or above
    Experience: Freshers who are an excellent or good communicators can also apply
    Salary: 17K to 22K
    Incentives: Performance based
    Shift: 24/7 ( rotational including night shifts )
    Week off: Two rotational
    Location: Kolkata
    Cab: One end in odd hours


    "IMMEDIATE JOINERS ONLY"


    ( Share your CV on hidden_email / hidden_mobile / hidden_mobile )

     

    Job responsibilities:

    * Handling inbound calls, chats & emails.

    * Solving queries of US or UK customers as per process hired for.

    * Being polite & friendly with the customers.

    * Problem solver.

    * Handling team in the absence of team manager.

    * Training the new joiners.

    * Mentoring the average performers & bottom performers of the team.

    Qualities a candidate must have:

    * Positive thinker.

    * Ready to take & accept challenges.

    * Self-starter.

    * Team worker.

    * Supportive & friendly nature.

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Customer Service Representative

Contact Details:

Company: Impleo Consulting
Location(s): Kolkata

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Keyskills:   uk process blended process customer service customer support us process voice process customer retention british english chat process customer care

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