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Infra Tech Support Practitioner @ Accenture

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 Infra Tech Support Practitioner

Job Description


 About The Role  

Project Role :
Infra Tech Support Practitioner
Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills :Enterprise Network Operations

Good to have skills :
NA
Minimum 3 year(s) of experience is required

Educational Qualification :
15 years full time educationSummary:As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing both remote and onsite assistance, and ensuring that configured services operate smoothly across multiple platforms. You will work within a defined operating model and processes, focusing on delivering effective solutions to enhance system performance and reliability. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the implementation of technology at the operating system level across all server and network areas.- Conduct basic and intermediate level troubleshooting for hardware and software issues. Professional & Technical Skills:
  • - Must To Have Skills:
  • Proficiency in Enterprise Network Operations.- Strong understanding of network protocols and configurations.- Experience with server management and maintenance.- Familiarity with troubleshooting methodologies and tools.- Ability to work collaboratively in a team environment. Additional Information:- The candidate should have minimum 3 years of experience in Enterprise Network Operations.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
  • Job Classification

    Industry: IT Services & Consulting
    Functional Area / Department: Engineering - Hardware & Networks
    Role Category: Telecom
    Role: Telecom - Other
    Employement Type: Full time

    Contact Details:

    Company: Accenture
    Location(s): Hyderabad

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    Keyskills:   networking protocols networking enterprise network operations technical support troubleshooting switching tcp c++ python ip presales telecommunication ospf sdwan routing vlan linux enterprise business data structures layer 2 ccna dhcp

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    Accenture

    Interested candidates can call/WhatsApp HR Anju - 8949309495