Technical Product Support General
- Emerson
- 2 - 5 years
- Pune
- 4 months ago
- Email to a friend
- Report this job
Job Description
In This Role, Your Responsibilities Will Be:
- Provide global user support for enterprise applications. These will be high end technical support tickets involving multiple business systems.
- Document complex technical issues via the appropriate ticketing system in a clear and concise manner and initiate fix actions to resolve the issue or coordinate with internal and external stakeholders
- Applies technical expertise using standard operating and diagnostic protocols to quickly resolve system level issues that are negatively impacting product performance
- Resolve bugs and issues reported for database driven web-based applications using C# . NET, ASP. NET MVC and WEB APIs.
- Resolve data loading and transformation procedures to resolve operational issues
- Develop SQL stored procedures (SPROCs) of medium to high complexity
- Coordinate with IT teams/Server management for deployment and changes in configuration.
- Collaborate with stakeholders to install patches and support upgrades during non business hours
- Provide functional support to users and team. Write and execute test cases based on requirement
- Administrate all functions and configurations in application
Who You Are:
You promote high visibility of shared contributions to goals. You quickly and significantly take action in constantly evolving, unexpected situations. You actively seek guidance from pertinent sources to make timely and well-informed decisions. You are tech savvy and strive to improve user experience.
For This Role, You Will Need:
- Good Analytical skills about Technical evaluation and Troubleshooting.
- Good knowledge of web development including C#, ASP. NET, jQuery, JavaScript, HTML, CSS, XML, Web service, WebApi etc
- Good experience of SQL Server (20016 or later) or other RDBMS, Stored Procedures and reporting services.
- Good experience in SSRS and PowerBI reports development and support
Preferred Qualifications That Set You Apart:
- Computer or IT Graduate
- 2 to 5 years of relevant experience
.
.
.
Job Classification
Industry: Industrial Equipment / MachineryFunctional Area / Department: Product ManagementRole Category: Product Management - OtherRole: Product Manager - OtherEmployement Type: Full timeContact Details:
Company: EmersonLocation(s): Pune+ View Contact
Keyskills: jQuery RDBMS XML SSRS Web development Javascript HTML Troubleshooting Technical support SQL
Fraud Alert to job seekers!
₹ Not Disclosed
Similar positions
Emerson
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in