Desktop Support Engineer @ Diverse Lynx

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Desktop Support Engineer

Diverse Lynx
1 - 3 years
Hyderabad
6 months ago
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Job Description

JD for Desktop Support Engineer.
Key Responsibilities:

Provide Level 1 and Level 2 technical support to end users onsite and remotely.
Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and peripherals.
Install, configure, and maintain operating systems (Windows/Mac/Linux) and applications.
Handle Active Directory tasks like user creation, password resets, group memberships, and access rights.
Perform system imaging, backups, patch management, and antivirus updates.
Collaborate with other IT teams to escalate complex issues and implement system improvements.
Maintain inventory of IT assets and manage hardware/software procurement and lifecycle.
Set up and support video conferencing, VPN access, and remote desktop tools.
Document support requests, resolutions, and technical procedures using a ticketing system (e.g., ServiceNow, Jira, or Zendesk).
Ensure IT security compliance and support data privacy policies.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: Hardware and Networks - Other
Role: Hardware and Networks - Other
Employement Type: Full time

Contact Details:

Company: Diverse Lynx
Location(s): Hyderabad

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Keyskills: Procurement Patch management Ticketing Linux VPN Active directory Video conferencing Antivirus Windows Technical support

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Your name (*)

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Diverse Lynx

CMM Level IT Organization Thanks & Regards, Mohan Diverselynx India. Office: 0120-4604540, Ext-1140 | Email: pabitra.swain@diverselynx.in | URL: http://www.diverselynx.com

Desktop Support Engineer @ Diverse Lynx

Home > Hardware and Networks - Other