Technical Team Manager
- Orange Business
- 6 - 10 years
- Noida, Gurugram
- 6 months ago
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Job Description
About the role
This role is essential for driving our ongoing digital transformation, with a strong focus on automation, AI-driven analytics, and advanced reporting.
Seeking someone with strong technical expertise who will be working on to enhance seamless project execution, data-driven decision-making, and customer-centric insights. Strengthening reporting, analytics, and workflow optimization will empower decision-making and operational efficiency.
The position is key to maintaining high-quality reporting and analytics for Customer Service Managers and customers, directly impacting customer satisfaction and retention.
About you
Core Skills
Data Science & Analytics: Expertise in machine learning, predictive analytics, and data visualization tools like Power BI or Tableau.
Automation & AI: Hands-on experience with automation tools and AI-driven solutions.
Programming & Data Management: Proficiency in Python, R, SQL, and ETL processes.
Workflow Optimization: Knowledge of business process improvement frameworks and tools.
Managerial Skills
Project Management: Experience with Agile/Scrum and technical project oversight.
Team Leadership: Proven ability to lead and mentor technical teams.
Customer-Centric Skills
Customer Insights: Capability to translate complex data into actionable insights for stakeholders.
Stakeholder Management: Strong communication and collaboration skills.
Strategic Thinking
Visionary Approach: Align technical solutions with long-term organizational goals.
Data-Driven Decisions: Use analytics to support strategic business outcomes.
Additional information
- Global opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world
- Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working)
- Professional development: training programs and upskilling/re-skilling opportunities
- Career growth: Internal growth and mobility opportunities within Orange
- Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events
- Reward programs: Employee Referral Program, Change Maker Awards
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Data Science & AnalyticsRole Category: Data Science & Machine LearningRole: Manager - Machine LearningEmployement Type: Full timeContact Details:
Company: Orange BusinessLocation(s): Noida, Gurugram
Keyskills: Data Analysis Data Analytics Machine Learning Python Stakeholder Management Automation AI R Etl Process SQL
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Orange Business
Orange Business Services is a global IT and communications services provider, with services in 220 countries. We help companies collaborate more effectively, operate more efficiently and engage better with their customers, connecting their people, sites and machines securely and reliably.
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