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Senior Data Scientist/ Data Science Manager @ Tredence

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 Senior Data Scientist/ Data Science Manager

Job Description

In this role, you will build and scale the data science engine that fortifies Trust & Safety. This role focuses on designing Live-specific trust policies, real-time multi-modal moderation systems, and buyer/transaction risk frameworks to reduce UPI/BBE while enforcing seller standards across categories and markets.

You will partner closely with Product, Engineering, Payments, and Business Units, and deliver executive-ready Steerco metrics and dashboards that guide strategic decisions. This is a hands-on leadership role requiring strong analytical depth, applied ML expertise, and the ability to translate complex risk trade-offs into clear business outcomes.


Key Responsibilities

  • Define Live-specific trust policies and seller standards, instrument compliance monitoring and create investigation playbooks for UPIs and cancellations by ticket value
  • Partner with Product, BU, Engineering, and Payments teams on policy enforcement, remediation, and seller accountability
  • Build buyer and transaction risk scoring systems beyond rules to proactively manage UPI and chargeback risk, especially in high-ASP Live flows
  • Design guardrails and run experiments to reduce UPI/BBE while protecting genuine buyers, balancing trust and conversion
  • Define clear trust metrics (e.g., UPI rate, BBE, false SNAD) with thresholds, review checkpoints, and quality checks
  • Build leadership dashboards and scorecards with key leading and lagging indicators across markets and categories and automate regular reporting
  • Conduct causal and experimental studies on payment product and policy changes to quantify lift, risk trade-offs, and buyer impact
  • Design and deploy real-time moderation models for chat, audio, and video, with defined quality metrics.

Qualifications

  • 9+ years of experience in Analytics / Data Science, with strong exposure to Trust & Safety, Risk, Fraud, or Marketplace Integrity.
  • Proven expertise in advanced analytics, causal inference, and experimentation design
  • Hands-on experience applying AI/ML to moderation, fraud/risk detection, anomaly detection, or similar domains
  • Strong proficiency in SQL and Python, with experience in data for real-time and streaming data
  • Experience building executive-ready dashboards and BI reporting for large-scale programs
  • Solid understanding of marketplace economics, trust policies, and payments risk, with sound judgment to balance protection and growth
  • Excellent problem-solving, communication, and stakeholder management skills

Preferred Skills

  • Experience with real-time systems and different data formats (text, audio, video)
  • Strong product sense for buyer and seller tools, trust programs, and enforcement workflows
  • Ability to operate frameworks and drive measurable impact quickly at scale

Effectively communicate insights and recommendations to senior leadersh

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Data Science & Analytics
Role Category: Data Science & Machine Learning
Role: Manager - Data Science
Employement Type: Full time

Contact Details:

Company: Tredence
Location(s): Hyderabad

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Keyskills:   Data Science Natural Language Processing Statistical Modeling Predictive Modeling Logistic Regression Generative Ai Time Series Regression Machine Learning SQL Python

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Tredence

We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve...