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Technical Team Manager @ Orange Business

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 Technical Team Manager

Job Description

This role is essential for driving our ongoing digital transformation, with a strong focus on automation, AI-driven analytics, and advanced reporting
Seeking someone with strong technical expertise who will be working on to enhance seamless project execution, data-driven decision-making, and customer-centric insights Strengthening reporting, analytics, and workflow optimization will empower decision-making and operational efficiency
The position is key to maintaining high-quality reporting and analytics for Customer Service Managers and customers, directly impacting customer satisfaction and retention

Core Skills
Data Science & Analytics : Expertise in machine learning, predictive analytics, and data visualization tools like Power BI or Tableau
Automation & AI : Hands-on experience with automation tools and AI-driven solutions
Programming & Data Management : Proficiency in Python, R, SQL, and ETL processes
Workflow Optimization : Knowledge of business process improvement frameworks and tools
Managerial Skills
Project Management : Experience with Agile/Scrum and technical project oversight
Team Leadership : Proven ability to lead and mentor technical teams
Customer-Centric Skills
Customer Insights : Capability to translate complex data into actionable insights for stakeholders
Stakeholder Management : Strong communication and collaboration skills
Strategic Thinking
Visionary Approach : Align technical solutions with long-term organizational goals
Data-Driven Decisions : Use analytics to support strategic business outcomes

Global Delivery & Operations

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: DBA / Data warehousing
Role: Database Manager
Employement Type: Full time

Contact Details:

Company: Orange Business
Location(s): Noida, Gurugram

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Keyskills:   Data management Project management Machine learning Workflow Customer service Stakeholder management Operations Analytics SQL Python

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Orange Business

Orange Business Services is a global IT and communications services provider, with services in 220 countries. We help companies collaborate more effectively, operate more efficiently and engage better with their customers, connecting their people, sites and machines securely and reliably.