Walk In Drive || Ga/cce || Jodhpur || 03rd Sept. 25 || Wednesday
- IIFL Finance
- 0 - 5 years
- Jodhpur
- 4 months ago
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Job Description
JOB DESCRIPTION
Position Name/ Job Title: Gold Appraiser
Department: Gold Loans
Location:Grade: Assistant Manager
Immediate Reporting Authority (IRA) Designation: Branch Manager
Job Description: (Pl mention detailed profile)
- Should be able to handle walk-in customers.
- Adherence to the administrative process & policies of the organization is a must
- Ability to understand needs & interests of the customers and cater to the same.
- To guide & provide the customers with all the required information about loans & scheme
- Should be able to solve the queries of the customers as well as handling the customers in a cooperative & efficient way.
- Keeping the existing customers up dated with their existing account details.
- Must be able to identify quality & purity of Gold in any form by manual process.
- Calculation of Gold valuation pledged by customer.
- Should be able to maintain accounting process, records and handling cash in the branch for Gold Loan transactions.
- Adherence to the administrative processes, norms, policies & discipline of the organization is a must
Job Specification: (should contain qualification requirement, experience background, any specific certification)
Key Competencies:
- Good verbal communication
- Interpersonal skill
- Negotiation skill
- Convincing skill
- Customer Service skill
- Good follow up skills
- Gold valuation skill
- Educational and Professional Qualification Requirements
- Minimum: Graduate
- Beneficial/Desired: MBA from tier 3 college
CCE JD
Position Name/ Job Title: Customer Care Executive
Department: Gold Loans
Location:Grade: Trainee
Immediate Reporting Authority (IRA)
Designation: Branch Manager
Team Size: 0
Job Description:
- Should be able to handle walk-in customers.
- Adherence to the administrative process & policies of the organization is a must.
- Ability to understand needs & interests of the customers and cater to the same.
- To guide & provide the customers with all the required information about loans & schemes.
- Should be able to solve the queries of the customers as well as handling the customers in a cooperative & efficient way.
- Should be able to acquire new customers through referencing.
- Keeping the existing customers up dated with their existing account details.
Job Specification: (should contain qualification requirement, experience background, any specific certification)
- Key Competencies:
- Good verbal communication
- Interpersonal skill
- Negotiation skill
- Convincing skill
- Customer Service skill
- Good follow up skills
- Educational and Professional Qualification Requirements
- Minimum: Graduate
- Beneficial/Desired: MBA from tier 3 college
- No. of Years of Experience with Functional and Industry details
- Minimum: 0-1
- Beneficial/Desired: 1-2 years of customer facing role.
Job Classification
Industry: NBFCFunctional Area / Department: Sales & Business DevelopmentRole Category: Retail & B2C SalesRole: Branch Sales Manager (B2C)Employement Type: Walk-insContact Details:
Company: IIFL FinanceLocation(s): Jodhpur
Keyskills: Gold Loan Gold Gold Appraising Branch Operations Cross Selling Gold Loan Sales Loan Against Gold Gold Loan Operations Gold Valuation Banking Sales Gold Appraiser Branch Sales Customer Care Gold Sales
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IIFL Finance
IIFL Holdings Limited (NSE: IIFL, BSE: IIFL) is the apex holding company of the entire IIFL Group, promoted by first generation entrepreneurs. Formerly known as India Infoline Limited, IIFL offers a gamut of services including financing, wealth and asset management, broking, financial product distri...
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