Key Accounts Manager
- Treebo Hotels
- 3 - 6 years
- Bengaluru
- 5 months ago
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Job Description
Key Responsibilities
- Build and Maintain Relationships:
- Serve as the main point of contact between the company and assigned key hotel clients.
- Develop deep, productive relationships with decision-makers and stakeholders at client organizations.
- Ensure a high level of client satisfaction and retention by understanding and addressing their needs and concerns.
- Account Planning & Strategy:
- Develop and implement annual account plans with defined revenue, market share, and loyalty objectives for each key client.
- Conduct regular business reviews and feedback sessions with clients to refine strategies and identify new opportunities.
- Analyze market trends, client performance, and competitor activity to inform account strategy and spot growth opportunities.
- Sales & Revenue Generation:
- Drive achievement of sales and revenue targets through upselling, cross-selling, and acquiring new business within assigned accounts.
- Negotiate commercial terms and contracts with key clients.
- Prepare and deliver client-focused presentations, proposals, and reports.
- Internal Collaboration:
- Coordinate with cross-functional teams (operations, marketing, revenue management, customer service) to ensure service delivery meets client expectations.
- Provide coaching, insights, and feedback to internal stakeholders on account status, opportunities, and challenges.
- Business Development:
- Identify and foster strong partnerships and new business opportunities within and beyond the existing account base.
- Represent the company at industry events, associations, and trade fairs to strengthen relationships and enhance visibility.
- Reporting:
- Deliver regular reporting on account performance, sales pipeline, and strategic initiatives to management.
- Monitor KPIs such as revenue growth, client retention, loyalty program participation, and market share contribution.
Desired Skills and Qualifications
- Bachelors degree in Business, Hospitality, Marketing, or related field (preferred).
- Minimum 35 years of experience in account management, business development, or sales, preferably in the hospitality or service sector.
- Strong relationship management, negotiation, and presentation skills.
- Excellent verbal and written communication abilities.
- Strategic thinking with a proactive, target-driven approach.
- Experience with CRM and sales management tools (e.g., Salesforce).
- Analytical mindset with the ability to interpret data and market trends.
- Willingness to travel to client sites or industry events, as needed.
Job Classification
Industry: Travel & TourismFunctional Area / Department: Sales & Business DevelopmentRole Category: Enterprise & B2B SalesRole: Key Account ManagerEmployement Type: Full timeContact Details:
Company: Treebo HotelsLocation(s): Bengaluru+ View Contact
Keyskills: Account Planning Upsell Client Retention Revenue Generation
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₹ 4-5.5 Lacs P.A
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Treebo Hotels
About the company Treebo Hospitality Ventures is India's most loved brand and one of the largest chains in the budget segment of hospitality. With a network of 850+ hotels across 120+ cities, Treebo offers travelers the unprecedented value proposition of high-quality stays at affordable prices wher...
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