Issue Manager
- Akkodis
- 3 - 5 years
- Bengaluru
- 2 years ago
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Job Description
- Creation, assignment of issue tickets in coordination with project/test team
- Monitoring and control of issue tracking process and timely handling of existing tickets and deadlines
- Preparation, and post-processing of issue tracking meetings with customer/project team as well as escalation meetings
- Creation/tailoring of system reports and regular distribution to all project stakeholders
- Documentation of actions / responsible / deadlines / decisions regarding issue management processes in a project
- Quality management in the issue management process
Qualification, Knowledge, Experience, Languages
- Degree in Vehicle- Electrical-, Mechanical Engineering, Computer Science or similar education
- Experience in the field of issue management and/or issue coordination
- General knowledge of vehicle development processes and component development
- Experience with customer/OEM issue tracking system (e.g. VW KPM)
- Structured and independent work style
- Excellent English and at least good German (spoken & written)
System Knowledge:
- Knowledge of relevant OEM specific issue systems (e.g. AVON, KPM) a plus
Other Necessary Requirements:
- Knowledge of OEM specific development processes (e.g. VW, Daimler) a plus
- Experience and motivation/enjoying working with international teams and projects
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Production, Manufacturing & EngineeringRole Category: Operations, Maintenance & SupportRole: Production Manager / SupervisorEmployement Type: Full timeContact Details:
Company: AkkodisLocation(s): Bengaluru
Keyskills: Computer science OEM Production engineering German Management Mechanical engineering Monitoring Electricals Quality management Testing
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