Lead-Infrastructure Monitoring Analyst
- Jade Global
- 2 - 3 years
- Hyderabad
- 8 months ago
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Job Description
JOB PURPOSE
- Deliver the monitoring platform as a service (troubleshoot, maintain).
- Establish clear, well-defined monitoring standards across all service delivery teams.
- Establish guidelines around system alerting and alert routing/escalation to ensure efficient and timely response to infrastructuresystem issues which impact production environments.
- 24x7 monitoring of Infrastructure.
- Enforce best practices around data collection and storage of collected metrics to ensure that team has the appropriate data required for real-time problem detection, rapid problem resolution, and effective post-mortem analysis.
- Implement automation for monitoring implementation and an audit process to ensure that systems are being monitored as prescribed.
- Create a Single Pane of Glass monitoring hub which correlates multiple streams of monitored data into a centralized location for more efficient and effective drill down of monitored data.
Skills
- Supporting and maintaining enterprise monitoring tools for networks, server and storage infrastructures application monitoring and performance.
- Intermediate understanding of the Compute & Network infrastructure
- Alert and event troubleshooting knowledge.
Qualifications & Experience
Bachelors degree in computer science, and/or equivalent work experience.
Min of 2-3 years of experience in IT infrastructure
Experience with ITSM/ITIL methodologies.
Ability to identify and analyze problems quickly, recommend and implement flexible creative permanent solutions.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: Head - Network OperationsEmployement Type: Full timeContact Details:
Company: Jade GlobalLocation(s): Hyderabad
Keyskills: network infrastructure itsm itil processes troubleshooting it infrastructure switching project management networking problem management change management system administration technical support incident management firewall ccna itil
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Jade Global
Jade Global is a premier Advisory, Integration, Testing, Cloud & Consulting Services, Business Solutions and IT Outsourcing company that services clients across multiple technology platforms. It is headquartered in San Jose, California with office in Irvine, US; Berkshire, UK and Pune, Hyderabad...
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