Key Account Management (B2B IT Services)
- MNC Construction
- 4 to 8 Yrs
- Noida, Gurugram
- 5 months ago
- Email to a friend
- Report this job
Job Description
- As a Key Account Manager in IT Services based in Noida with over 4 years of experience in Key Account Management (B2B IT Services), reporting directly to the Director of Sales, you will play a crucial role in our Client Success and Growth team. The primary focus of this role is to manage high-value enterprise accounts across various industries such as Healthcare, FinTech, Insurance, Retail, and more, ensuring their success and fostering long-term partnerships. Your responsibilities will include defining and tracking account forecasts, addressing client escalations, providing technology consultations, identifying new business opportunities, managing project costs and risks, following up on pending invoices and contract renewals, building and maintaining strong client relationships, and strategically managing high-value enterprise accounts for sustainable growth. Additionally, you will be responsible for creating and implementing Strategic Account Plans, interacting with C-suite executives, customizing solutions, guiding team members, monitoring Customer Satisfaction metrics, and leading Quarterly Business Reviews. To be successful in this role, you must have a minimum of 4 years of experience in Key Account Management within an IT Services or Consulting environment, a proven track record of expanding enterprise accounts with measurable revenue impact, strong domain expertise in sectors like Healthcare, FinTech, Retail, and BFSI, experience managing global clients, and a sound understanding of digital technologies. Proficiency in sales methodologies, CRM platforms, and excellent communication, negotiation, and presentation skills are essential. Ideally, you should hold a Bachelors or Masters degree in Computer Applications, Engineering, or Business, and have familiarity with CSAT, Net Promoter Score (NPS), and client experience frameworks. By joining us, you will have the opportunity to be part of a fast-growing digital transformation company, work on multi-million-dollar enterprise accounts, and collaborate with cross-functional teams to deliver innovation and value at scale.,
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: Software / General ITFunctional Area: Not SpecifiedRole/Responsibilies: Key Account Management (B2B IT Services)Contact Details:
Company: BinmileLocation(s): Noida, Gurugram+ View Contact
Keyskills: Key Account Management Healthcare FinTech Insurance Retail SAP Analytics Monitoring Tools DevOps
Fraud Alert to job seekers!
₹ Not Disclosed
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in